As a brand with aspirations and global reach, Qlab can process and accept payments in the most popular currencies such as: Euro, USD, GBP. In the store, you can change the current currency both at the top of the page and in the shopping cart at the time you purchase the product. For your convenience and security, we only work with the biggest players on the payment market, such as Mastercard, Visa, Tpay, Elavon and Conotoxia.

Unfortunately, we don’t accept Bit Coins yet. We are working on it and such an option will be possible soon. Note that for your convenience, Qlab has a wide range of options when it comes to payment systems, as well as any three currencies to choose from. If you want to pay for purchases at Qlab, you need to use a credit or debit card.

You can buy benzocaine powder by visiting our Qlab website: www.Qlab.uk

For safety reasons, never purchase benzocaine from an unverified supplier. At Qlab, shopping is primarily about quality, safety and professional services, we are here for you.

The benzocaine range on the Qlab website starts at £22.99 and rises to £248.49 depending on the weight of product you wish to purchase. Our benzocaine products are available in different weights from 25g up to 1000g.

The customer can choose any type of delivery of the ordered products. At QLab for UK customers, we
offer shipping via Royal Mail. The two possible options to choose from are 1st class (2-4 business
days delivery) and Special (1-2 business days) shipment. Every customer from Great Britain can
benefit from free 1st class shipping from 25g to 1000g of any product !!! If you want to receive your
shipment the very next day, you can choose the paid option Special Shipping, which is additionally
insured up to £ 500. At Qlab, we also offer worldwide deliveries, by road (DHL Express 4-5 business
days) or by air (DHL Express Air 1-3 business days). Considering that we ship orders worldwide, we
suggest that you check the individual shipping time and its price in the shopping cart.

At Qlab, the quality and timely deliveries are our priority. All products are packed in cardboard mailer boxes adjusted to the size of a specific product, and then wrapped with bubble wrap and stretch foil. This form of packaging distinguishes us from the competition.

What distinguishes us in Qlab is a professional and unusual approach to the smallest details. Therefore, the preparation of our products for sale takes place in laboratory conditions and in compliance with all safety standards. And that is why it is worth buying from the best.

At Qlab, your safety is our priority, therefore, when selling our product, we want to be sure that the customer will use it for laboratory research or scientific discoveries. Qlab is not responsible for the use of products contrary to their intended use or contrary to our recommendations.

At Qlab, your safety is our priority. Therefore, we must be sure that the product will not be used for illegal purposes, will not be intended for human or animal consumption or for medical purposes.

All Qlab brand products are available on the website www.qlab.uk. Their type and quality have been carefully selected and prepared for purchase by customers from all over the world.

In Qlab, every aspect is of great importance, which is why payment is what we pay special attention to. You can pay for our products by credit card or debit card. The safety and quality of your payments is our priority.

At Qlab, your safety is our priority. Therefore, we must ensure that the product will not be used for illegal purposes, not intended for human or animal consumption or for medical purposes. Qlab brand products are intended only for laboratory research or scientific experiments.

At Qlab, we care about the relationship with each client as if they were our only one. Therefore, we will be pleased if you leave your e-mail address, and in return we will be able to come back to you with special promotional offers. It is thanks to them that you will be able to purchase our products at unusual prices. You must also leave an e-mail address at the time of placing the order in order to receive all the necessary documents and information after the purchase.

At Qlab, it is not possible to collect orders on site due to our global reach and a statement that must be confirmed before purchasing. Nevertheless, we provide you with very convenient delivery formulas where the product can be with you the very next day. We encourage you to check the date and price of delivery in the order basket.

The MSDS is included with each individual purchase in physical format, but you can also download it from the tab or from the shopping cart on the store website www.qlab.uk.The safety data sheet is available only for printing or reading, it cannot be edited for the sake of the highest quality of scientific research results.

When you visit the Qlab website, at the bottom of the page you will see a tab with MSDS cards that you can download at any time. You can also download the safety data sheet when placing an order, but remember that after making a purchase, the store system will automatically send you both a VAT invoice and a safety data sheet.

Currently, we do not store samples as our products are tightly packed under laboratory conditions. They cannot be opened and divided for sampling. We recommend ordering the lowest grammage (25g), which should be sufficient to conduct the first tests and determine if the results are highly satisfactory.

For research purposes, each of our products has a minimum shelf life of 24 months and should be used within this period or disposed of safely. After the expiry date, the products may not have their optimal properties and the test results may be inaccurate.

As a brand with impeccable reputation and trust, Qlab has a very clear return policy. Due to the fact that our products are tightly packed in laboratory conditions, unfortunately, after opening them, the product cannot be returned. Looking at the quality of your work and its results, we must be very restrictive in this space. For a thorough explanation of the terms of our trade policy, please see Qlab’s return policy at the bottom of the Qlab store page.

If for some reason you are not satisfied with the product, our team will be happy to discuss the matter with you and the situation in which you feel that something has gone wrong. We would like to resolve any reservations and ensure that we are always at your disposal, because the sense of security and trust of our customers is extremely important to us.

You can contact a representative of the Qlab team at any time via the contact form on our website www.qlab.uk. There are also other contact options, including an email address: info@qlab.uk provided in the online contact section of the store’s home page, and two types of messengers including, Wire: Qlab and Wickr Me: Qlab. Feel free to contact us, we are here for you.

Yes, of course, after making the purchase, each customer receives an e-mail with a tracking number and an invoice to the e-mail address provided by the customer when placing the order. For your knowledge, a safety data sheet is also added to the order.

You can continue shopping as a guest every time, but that means entering your details multiple times with each purchase. As a customer, you do not need to register and create an account. If you do not want to, it is your choice, remember, however, that your data will be required for each one-time order. Qlab complies with the GDPR regulations and each account created is safe. Your trust is extremely important to us and that is why if you create an account on Qlab, you can count on receiving special offers for the purchase of our products.

Qlab sends exclusive promotions and offers discounts primarily to customers who have accounts with us. By creating an account, you’ll get long-term benefits and save money on both existing and new Qlab products. In addition, it is the most convenient form of cyclical purchases for you, because at the time of ordering, your data is substituted automatically and you can make a purchase much faster and more conveniently.

Yes, you can be sure of the long-term security of your data in Qlab. Your data is safe and stored in accordance with the provisions of the GDPR, which Qlab complies with. For us, your safety is a priority, so we can look ahead and think about our mutual and wonderful relationship.

At Qlab, we take care of your orders and we carefully prepare and ship them daily from Monday to Friday of each week. All orders placed before 1 p.m. are shipped the same day. Due to the fact that there are two days a week (Saturday and Sunday) in which we do not send parcels, remember about it and try to plan your purchases so that the products you need are at your place on the day you expect them.

Whilst we will help in any way possible, it is best to contact your bank regarding the problem first. Due to the multiple explanations for a card decline, the majority of which are bank-related issues over which Qlab has no control, we advise speaking with them initially. If it is something simple such as a mismatch between billing and shipping addresses on your account then we will be more than happy to assist.

At Qlab, the sense of your safety and your time is what we live by every day. We want to feel a job well done and your satisfaction. Therefore, you will find your unique tracking number for your purchase in the confirmation email.